The Coronavirus Mental Wellbeing Service is available 24/7
A new, dedicated Coronavirus Mental Wellbeing Support Service is now available to support all people in Australia to manage the impact of the COVID-19 pandemic on their mental health and wellbeing.
Funded by the Australian Government, the free service is available around the clock. It offers easy access to a broad range of support, from online wellbeing tips and self help tools, to phone counselling from trained mental health professionals and peer-to-peer support.
You can access the free service now at https://coronavirus.beyondblue.org.au/
Trained mental health professionals are specifically briefed about the evolving public health advice and trained to link callers to other relevant services, such as those relating to financial aid, family violence support and official government COVID-19 information sources. They will make clinical referrals and escalate people to more intensive mental health care as required.
Among the options now available via coronavirus.beyondblue.org.au are:
- Advice and information;
- Digital tools and apps to help people manage their own mental health and wellbeing;
- A phone number for a dedicated support line staffed by mental health professionals;
- Referrals to other services and information as needed, including financial supports;
- Easy links to Beyond Blue’s online peer support forums;
- Links to emergency and crisis supports.
The Coronavirus Mental Wellbeing Service is available 24/7 at coronavirus.beyondblue.org.au. Its dedicated phone line, staffed by mental health professionals briefed on the pandemic response, is now open on 1800 512 348.
Beyond Blue’s existing support service will continue to operate alongside the new service. The Beyond Blue Support Service is available via phone 24/7 on 1300 22 4636 or via beyondblue.org.au/get-support for online chat (3PM – 12AM AEST or email responses within 24 hours).
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